Privacy Policy

Yamz Cutz (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book an appointment, or communicate with us through SMS or other channels.

By using our website or booking services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

First and last name

Phone number

Email address (optional)

Appointment details

Service history

Messages or notes you submit

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device type

Pages visited

Cookies and tracking data

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

Schedule and manage appointments

Send appointment confirmations and reminders

Send service updates and customer support messages

Send promotional SMS messages (only with your consent)

Improve our website and services

Maintain internal business records

Comply with legal obligations

We do not sell your personal information to third parties.

3. SMS Messaging & A2P Compliance

By providing your phone number through our website or booking system, you consent to receive SMS messages from Yamz Cutz, including:

Appointment confirmations

Appointment reminders

Service updates

Customer support messages

Promotional messages (optional)

Message Frequency

Message frequency varies based on your appointments and engagement.

Opt‑Out Instructions

You may opt out of SMS messages at any time by texting STOP.

Help Instructions

Text HELP for assistance.

Carrier Disclaimer

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

4. How We Store and Protect Your Information

Your information is stored securely through our booking and messaging provider (LeadConnector/Go High Level). We take reasonable measures to protect your data from unauthorized access, loss, or misuse.

However, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking Technologies

Our website may use cookies, pixels, or similar technologies to:

Improve website performance

Analyze traffic

Personalize user experience

You may disable cookies in your browser settings.

6. Third‑Party Services

We may use third‑party providers such as:

LeadConnector (booking + messaging)

Payment processors (Apple Pay, Venmo, Zelle)

Website hosting providers